THE WHAT? Walgreens Boots Alliance is hoping to speed up online deliveries despite the recent closure of an e-commerce distribution warehouse in Illinois. How? The drug store giant’s 8,700-strong store network will double as fulfilment centers.
THE DETAILS According to a report published by The Wall Street Journal, store employees will pick and pack orders for next day deliveries completed via popular apps such as Uber Eats and DoorDash.
THE WHY? With 78 percent of Americans living within 5 miles of one of a Walgreens store, it makes sense to treat them as hubs for home deliveries. As Brendan Witcher, Principal Analyst at Forrester Research told The Wall Street Journal, “There’s a huge amount of efficiency in leveraging the sunk costs of a retail store as a place for fulfilling online orders for customers.”